Unfortunately our items are handmade and we do not accept returns, refunds, or exchanges. In the event a product is damaged it will be handled on a case by case basis.

Our TAT (turn around time) is approximately 2-3 weeks from the order date (for all made to order items) excluding weekends and holidays. We do our best to ensure each item is sent out in a timely fashion. If there is an issue with your order you will be notified. In the event we cannot reach you regarding your order for 48 hours the order will be canceled.

 Our email is craftycoutureco1@gmail.com and is the best method to reach us regarding your order. When emailing be sure to include your order number as well as the date of purchase along with any questions you may have regarding your order.